About

iOLAP is a big-data and advanced-analytics consultancy that creates solutions that bring efficiencies, security, and scale to its clients.

Clients

Key People

iOLAP, ChrisChris Jordan
|Managing Partner & CEO

iOLAP, DonDon Mettica
Managing Partner

iOLAP, CraigCraig Rich
Managing Partner

Website
iolap.com

Headcount

140

Headquarters

Frisco, TX

Other Offices

None

Year Founded

1999
Background

Voice-enabled technology is the efficiency tool of the future. Today, requesting information from Alexa is pervasive throughout the United States, and is quickly becoming an integral business tool, especially in the restaurant industry

Challenge

Owners of Dickey’s Barbecue Pit franchises and their employees moved from chopping meat at the block, to the POS, tablets, or computers to find the metrics and information that they seek. This was a problem and Dickey’s looked to voice-enabled technology as a solution.

Solution

iOLAP architected a secure and scalable solution on the AWS platform.

Technology

iOLAP leveraged its Enterprise Voice service to build an Alexa For Business Solution for Dickey’s Barbecue Pit that connects to store data, corporate data, and business applications. This allowed the Dickey’s manager, the “Pit Boss,” through voice or text, to access key business and sales functions for any stores they have permission to access”.

Results

Utilizing voice at Dickey’s Barbecue Pit locations enabled Dickey’s to truly operate and manage their restaurants “handsfree.” The iOLAP Enterprise Voice app allows users to access Dickey’s Enterprise data and applications through voice, and a chatbot, making the data accessible wherever the user is.